• IT support for users.
• Troubleshooting hardware and software issues.
• Installation and configuration of computer equipment.
• User and permissions management.
• Support for networks, communications and printers.
• Setting up new workstations.
• Collaboration with the IT team.
• Participation in technological improvement projects.
Requirements
• Knowledge of Microsoft Windows and Microsoft 365.
• Active Directory / Entra ID.
• TCP/IP networking.
• Hardware and computer maintenance.
• Virtualisation.
• Previous experience in work placements or technical support.
Training
• A degree in Computer Engineering, Telecommunications Engineering or an equivalent qualification.
• A junior candidate keen to learn and develop professionally.
• The ability to solve problems quickly.
• A proactive attitude and a service-oriented approach.
• Good communication skills.
• Ability to work in an organised manner and prioritise issues.
• Intermediate level of English (conversational).
• Driving licence and own car.
• Occasional availability outside normal working hours (paid separately).
